WORKING AT BTA
BTA considers a qualified workforce to be the key to success. BTA pays great attention in ensuring that all of the team members are educated, have broad vision and suitable to work in the f&b service business. Representing Turkey in the International arena, BTA now has more than 4000 workers. Each of them is a valuable BTA family member working in a dynamic environment and doing their best to satisfy customers at each service point.
HR PRACTICES
Hiring
During the hiring process, we adopt the principle; ‘The right person for the right job’. Our basic principle is to provide candidates with equal opportunities. Since 2009, we have been incorporating the Personality Inventory Test into the interview process for positions of specialist and above. Inventory results are checked against the position’s qualifications and used effectively in the selection process. In addition, there is an English placement test for positions requiring knowledge of English. We make our selection from those candidates who successfully pass through all of these stages, and welcome the ones who we think will enjoy his/her work the best, to our team.
For six months, we keep the resumes in our database of those candidates who weren’t chosen for the relative position following the interviews, so that we can evaluate them for future positions. In order to apply to BTA and benefit from BTA’s comprehensive career opportunities you can either click here to fill in the application form, or send your CV to ik@bta.com.tr
Training
New members of the BTA family are provided with explanations of the company culture, quality policies, organizational structure, and HACCP/ISO Standards at the orientation training. Our goal is to adapt the new personnel to the work, as well as to integrate them within the BTA Family in the most efficient way possible. Our goal is to provide the personnel with in-company and out-company training appropriate to the technical skills required in their positions, as well as to ensure their personal development. Our goal is to develop our workers with training and short-term job rotations and support their career development.
Wage and Vested Benefits
Wage is paid monthly on a net wage basis. Our workers are paid 12 wages in a year. Our workers are provided with all legal and social rights. Also, if the employee wants to benefit from Private Health Insurance then BTA covers 50% of their required premiums. The rest of the amount is deducted from the employee’s wage in 12 installments.
Our company provides employees working for one-five years (fifth year included) with 14 working days of leave, six-15 years (fifteenth year included) with 20 working days of leave, and over 15 years with 26 working days of leave. We also provide our workers with leave rights such as marriage, death, maternity and breast-feeding permission.
Performance Evaluation System
Performance Evaluation System (PES) is applied for operation workers in six-month periods and for mid-level and senior executives in one-year periods. PES, which evaluates qualifications and goals, helps to structure superior-subordinate relationships and helps personnel see themselves from an outsider’s perspective.
PES results are used to detect aspects that a worker needs to improve, to create training programs and to make decisions regarding who should be promoted.
The most important aspects of PES are to strengthen the communication between the managers and employees, speed up the process that leads to success, and to make sure that workers follow the targeted customer-oriented and innovative service manner.
Health Care Services
We have a company doctors who assist in emergency situations and who offer examination services in the terminal building.
Working Hours
Office personnel work every weekday between 08:00-17:00. Offering 24/7 services to our guests, BTA’s operation personnel work in shifts; alternately in morning, evening, and night shifts. Shift work requires six days of work and one day of leave. There are free personnel buses offering services with several routes in Istanbul, Izmir and Ankara at the beginning and end of each shift.