BTA Concessions operate multi-nationally in a multi-faceted market. Present in 8 different countries, our goal is to expand globally. This growth requires dynamism that reflects itself in many areas from team members to operational guidelines and customer portfolio.
We always aim to optimize and perfect our operations. Our team members are chosen amongst people who have the right skills to accomplish that goal. Our staff is pro-active, solution-focused and fast-acting. Their energetic and motivated attitude coupled with their multinational background strengthen our dynamic structure.
DYNAMIC OPERATIONAL SYSTEM
Compared to regular F&B operations, our airport outlets operate 24/7. This oblige us to be alert, active and vigilant not just during certain work hours but all day long. Our sea line operations have the same activity level during summer season with the augmentation of passenger flow. Our prudent and hard-working attitude is also vital and necessary to manage our urban locations that are located in shopping malls having high customer flow.
MULTI-NATIONAL AND MULTI-CULTURAL
Our airline and sea line outlets mostly welcome travellers. Especially in international airport we serve passengers from all around the world with different backgrounds. This is why, our point of view, concept designs and customer approach always has to be in international standards. We closely have to monitor emerging F&B trends as well as cultural customs.